JW Marriott Hotel Medan | Hotel in Medan

| 8.9 (593 Reviews) |  12 Bathrooms  27 Guests
Kesawan Hotel | JW Marriott Hotel Medan

Hotel in Kesawan, Medan

Centrally located, JW Marriott Hotel Medan offers accommodations with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness center, a spa and 6 dining options. Shuttle from Center Point Mall is provided. Each spacious guestroom comes equipped with an iPod dock and mini-bar. Free bottle water and a tea/coffee maker are provided. Attached bathrooms feature rain showers. The hotel’s spa offers Balinese-style treatments, massages and therapy baths. It also has plunge pools and a steam room. Marriot Cafe has an international buffet and Jade Chinese Restaurant serves Cantonese cuisine. Prime Steak House offers a variety of steaks, seafood and wines. You can enjoy live entertainment and happy hour at Prime Bar. JW Marriott Hotel Medan is located in downtown Medan, Sumatra Island, Indonesia. It is 3117 feet from Medan's main train station, and 16 mi from Kualanamu International Airport.

JW Marriott Hotel Medan is located in Medan.

This 280 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Spa, Restaurant, and several others. This is a 5 star rated property and has over 593 reviews with the average score of 8.9 . Coming to Medan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 280 Bedrooms Hotel if you want to learn more about this place in Medan. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Hotel Medan in Medan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Medan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Fruit
  • Restaurant
  • Kid-friendly buffet
  • Snack bar
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Bar
Parking
  • Parking on site
  • Parking garage
  • Parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
Activities
  • Nightclub/DJ
  • Locker rooms
  • Fitness center
  • Neck massage
  • Massage
  • Spa lounge/Relaxation area
  • Spa and wellness center
  • Live music/Performance
  • Golf course (within 2 miles)
  • Spa facilities
  • Back massage
  • Steam room
  • Foot massage
  • Fitness
  • Happy hour
  • Yoga classes
  • Full-body massage
  • Spa/Wellness packages
  • Couples' massage
General
  • Air conditioning
  • Designated smoking area
  • Heating
  • Safe
  • Non-smoking rooms
  • Facilities for disabled guests
  • Smoke-free property
  • Elevator
Guest Services
  • ATM on site
  • Airport shuttle
  • Meeting/Banquet facilities
  • Valet parking
  • Fax/Photocopying
  • Private check-in/out
  • Baggage storage
  • Concierge
  • Dry cleaning
  • Express check-in/out
  • 24-hour front desk
  • Daily housekeeping
  • Ironing service
  • Room service
  • Suit press
  • Business center
  • Laundry
  • Car rental
  • Airport shuttle (additional charge)
  • Currency exchange
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Key card access
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Kids' pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 55111, 8120213071204

Reviews

Value for money:
8.62
Location:
8.94
Staff:
9.37
Facilities:
8.9
Comfort:
9.09
Cleanliness:
9.04
Dennis
Sep 5, 2026 07:00:00 AM
Review Score:   7
Netherlands
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The staff was kind and helpful, the breakfast was pretty good and the overall design of the hotel was nice.
Negative: The rooms are spacious but feel a bit old. For the price i would expect it to be a bit nicer. There are newer hotels with nicer rooms for about half the price. It's small details like maintenance in the bathroom or the tv not having streaming. The room service menu seemed not that nice and quite expensive. It's not a bad hotel, it's just that it's about double the price of some other hotels, but not double the luxury of those hotels. Also why do i have to walk through a metal detector and send my bags through a scanner everytime I enter the hotel if you're not even gonna bother to check when it goes off.
See All Reviews

Room Arrangement

Room Info Facilities
Executive lounge access, Guest room, 1 King
Room Type: Twin/Double
Room Size: 45 m2
1 King bed(s) Bed
Executive lounge access, Guest room, 1 King

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Interconnected room(s) available, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Executive lounge access, Larger Guest room, 1 King
Room Type: Double
Room Size: 65 m2
1 King bed(s) Bed
Executive lounge access, Larger Guest room, 1 King

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Living Area

Desk, Sofa, Seating area

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Guest room, 1 King, Panoramic City view
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Guest room, 1 King, Panoramic City view

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Interconnected room(s) available, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Roll-in shower, Adapted bath, Entire unit wheelchair accessible, Toilet with grab rails

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Junior King Suite
Room Type: Suite
Room Size: 90 m2
1 King bed(s) Bed
Junior King Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Living Area

Desk, Sofa, Seating area, Dining area

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Dining table, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window
Deluxe King Room
Room Type: Twin/Double
Room Size: 45 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Interconnected room(s) available, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Executive Twin Room with Lounge Access
Room Type: Twin
Room Size: 45 m2
2 Twin bed(s) Bed
Executive Twin Room with Lounge Access

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Interconnected room(s) available, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Deluxe Twin Room
Room Type: Twin
Room Size: 45 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Interconnected room(s) available, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Guest room, 2 Twin/Single Bed(s), Panoramic City view
Room Type: Twin
Room Size: 45 m2
2 Twin bed(s) Bed
Guest room, 2 Twin/Single Bed(s), Panoramic City view

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Interconnected room(s) available, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Roll-in shower, Adapted bath, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access
Larger Ambassador Suite with Lounge Access
Room Type: Suite
Room Size: 125 m2
1 King bed(s) Bed
1 Sofa bed Bed
Larger Ambassador Suite with Lounge Access

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Additional toilet, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Living Area

Desk, Sofa, Seating area, Dining area

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Dining table, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels
Executive Presidential Suite with Lounge Access
Room Type: Suite
Room Size: 200 m2
1 King bed(s) Bed
1 Sofa bed Bed
Executive Presidential Suite with Lounge Access

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Additional toilet, Hairdryer, Bidet, Private bathroom, Shower, Towels, Shower cap, Slippers, Toilet paper, Bath, Shampoo, Toilet, Walk-in shower, Body soap, Bath or shower, Bathrobe, Towels/Sheets (extra fee), Free toiletries, Conditioner

General

Carpeted, Safety deposit box, Key card access, Air conditioning, Smoke Alarm, Ironing facilities, Iron, Trash cans, Key access

Media & Technology

Satellite channels, Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Living Area

Desk, Sofa, Seating area, Dining area

View

View, City view

Bedroom

Alarm clock, Cribs, Wardrobe or closet, Linens

Kitchen

Wine glasses, Dining table, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Feather pillow, Socket near the bed

Pool and Spa

Pool towels

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for JW Marriott Hotel Medan starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this JW Marriott Hotel Medan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the JW Marriott Hotel Medan starts from $98 per night with includes Bar, Toiletries, Entertainment, Child Friendly, View, Security/Safety, Wellness Facilities, Spa, Restaurant, Breakfast, Laundry, Air Conditioner, Pool, Wheelchair Accessible, Oceanfront, Accessibility, Internet, Parking, Designated Smoking Area, Ocean View, Sports/Activities, Guest Services, Heating, Transportation/Shuttle, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Medan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the JW Marriott Hotel Medan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.