Is this Novotel Balikpapan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Balikpapan have a swimming pool?

Yes, this Novotel Balikpapan has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Novotel Balikpapan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Balikpapan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Balikpapan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Balikpapan?

Based on the information reported by the owner or manager, the Novotel Balikpapan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Balikpapan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Balikpapan | Hotel in Balikpapan

| 7.8 (94 Reviews) | 1 Bathroom

Hotel in Balikpapan

Family-friendly hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
Novotel Balikpapan offers 198 air-conditioned accommodations with safes and slippers. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Towels

Deep soaking bathtub

Hair dryer

Shower/tub combination

Private bathroom

Bedroom

Air conditioning

Free cribs/infant beds

Bed sheets

Rollaway/extra beds (surcharge)

Desk

Bulk dispenser for toiletries

Recycling

Energy-saving switches

Water-efficient showers only

Desk chair

Slippers

Phone

LED light bulbs

Safe

Eco-friendly cleaning products provided

Breakfast

2 bars/lounges and 1 poolside bar

2 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 181500 for adults and IDR 90750 for children

24-hour room service

Electric kettle

Parking

24-hour roundtrip airport shuttle (surcharge)

Shopping center shuttle (surcharge)

Wheelchair-accessible parking available

Ferry terminal shuttle (surcharge)

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchairs available on site

Wheelchair-accessible pool

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Activities

Outlet shopping

Health/beauty spa

Beach access

Children's pool

Fitness center

Arcade/game room

Outdoor pool

Full-service spa

Entertainment

Cable channels

General

Meeting rooms - 9

Computer station

Business center

Conference space (10333 square feet)

Grocery/convenience store

Water dispenser

Elevator

Ballroom

Lockers available

Front-desk safe

Banquet hall

Gift shop/newsstand

Indonesian

English

At least 80% lighting from LEDs

Comprehensive food waste policy

Reusable cups only

Biodegradable coffee stirrers

Local culture & ecosystem education

Vegetarian dining options

No plastic coffee stirrers

Romance packages available

Designated smoking areas (fines apply)

No plastic water bottles

Humane treatment of captive wild animals

No plastic soda bottles

Biodegradable drinking straws

Comprehensive recycling policy

100% renewable energy

Couples dining

No plastic drinking straws

Reusable tableware only

TV in lobby

Vegan dining options

Locally-owned & organized tours & activities

Local artist showcase

Guest Services

Grocery/convenience store

Free cribs/infant beds

Children's pool

Laundry facilities

Arcade/game room

Outdoor pool

Fence around the pool

Snack bar/deli

Rollaway/extra beds (surcharge)

Luggage storage

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Change of bedsheets (on request)

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Garden

Outdoor furniture

BBQ grill(s)

Vegetable garden

Spa

Massage/treatment rooms

5 treatment rooms

Couples treatment room(s)

Manicures and pedicures

Body scrubs

Body treatments

Aromatherapy

Massages

Body wraps

Reflexology

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 19

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 375000 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately idr 181500 for adults and idr 90750 for children airport shuttle fee: idr 180000 per vehicle (one way) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 375000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system

Reviews

Benjamin

May 24, 2025 01:38:36 PM

Review Score: 6

Summary: Not a beautiful island

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin Room, 2 Twin Beds Room Size: 344 square feet m² 2 Twin Beds	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Mini-fridge, Bed count minimum 2, City view, Bed count maximum 2
Executive Room, 1 Double Bed (Connect to 1 Superior Twin) Room Size: 1378 square feet m² 1 Double Bed	General Kitchen, Square feet - 1378, Ping - 39, Square meters - 128, Dishwasher, Iron/ironing board, Location - top floor, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed Room Size: 603 square feet m² 1 King Bed	General Kitchen, Square feet - 603, Ping - 17, Dishwasher, Iron/ironing board, Refrigerator, Bed count minimum 1, Extra bed count 1, Square meters - 56, Bed count maximum 1, City view
Executive Room, 1 King Bed Room Size: 1033 square feet m² 1 King Bed	General Dining table, Dishwasher, Location - top floor, Extra bed count 1, Square meters - 96, Square feet - 1033, Kitchen, Ping - 29, Iron/ironing board, Refrigerator, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Wheelchair accessible, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Mini-fridge, Square meters - 40, Ping - 12.11, Bed count minimum 1, Bed count maximum 1, City view
Business Suite, 1 King Bed Room Size: 861 square feet m² 1 King Bed	General Dining table, Square meters - 80, Dishwasher, Iron/ironing board, Ping - 24, Square feet - 861, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Superior Room, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Iron/ironing board (on request), Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Mini-fridge, Bed count minimum 1, Bed count maximum 1, City view
Superior Suite, 1 Queen Bed with Sofa bed Room Size: 1378 square feet m² 2 Queen Bed and Double Sofa Bed	General Dining table, Dishwasher, Location - top floor, Extra bed count 1, Kitchen, Square feet - 1378, Ping - 39, Square meters - 128, Iron/ironing board, Refrigerator, Bed count minimum 2, City view, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Ping - 19, Square meters - 64, Kitchen, Dishwasher, Iron/ironing board, Refrigerator, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view