The Westin Surabaya | Hotel in Surabaya

| 9.4 (149 Reviews) |  7 Bathrooms  21 Guests
Surabaya Hotel | The Westin Surabaya

Hotel in Surabaya

Offering free WiFi throughout the property, a sun terrace with a swimming pool, fitness center and bar, The Westin Surabaya is located in Surabaya. This 5-star hotel offers a kids' club and room service. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. Breakfast is available, and includes buffet, à la carte and Full English/Irish options. At The Westin Surabaya you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. There's an in-house snack bar and guests can also use the business area. Round-the-clock assistance is available at the reception, where staff speak English, Indonesian and Chinese. Pasar Turi Train Station Surabaya is 6.7 miles from the accommodation, while Sharp Bamboo Monument is 7 miles away. Juanda International Airport is 13 miles from the property, and the property offers a paid airport shuttle service.

The Westin Surabaya is located in Surabaya.

This 242 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Toiletries, Breakfast, and several others. This is a 5 star rated property and has over 149 reviews with the average score of 9.4 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 242 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Westin Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Fruit
  • Kid-friendly buffet
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
  • Wine/Champagne
  • Kids' meals
Parking
  • Parking on site
  • Free parking
  • Parking
  • Accessible parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Kids' club
  • Fitness
  • Back massage
  • Personal trainer
  • Spa/Wellness packages
  • Nightclub/DJ
  • Happy hour
  • Spa
  • Massage chair
  • Massage
  • Foot bath
  • Golf course (within 2 miles)
  • Hand massage
  • Fitness center
  • Spa facilities
  • Live music/Performance
  • Couples' massage
  • Themed dinners
  • Head massage
  • Foot massage
  • Yoga classes
  • Spa lounge/Relaxation area
  • Neck massage
  • Full-body massage
Entertainment
  • Indoor play area
General
  • Facilities for disabled guests
  • Elevator
  • Safe
  • Hypoallergenic room available
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Wifi in all areas
  • Soundproof rooms
  • Family rooms
Guest Services
  • Room service
  • Packed lunches
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Dry cleaning
  • Laundry
  • Baggage storage
  • Fax/Photocopying
  • Airport shuttle
  • Valet parking
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service
  • Suit press
  • Business center
  • Ironing service
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • Key card access
  • 24-hour security
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
Spa
  • Kids' pool
  • Swimming pool
  • Beach chairs/Loungers
  • Pool bar
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
License number: 55110, 8120119290056

Reviews

Value for money:
8.86
Location:
9.28
Staff:
9.59
Facilities:
9.6
Comfort:
9.61
Cleanliness:
9.74
Syed Zohaib
May 30, 2026 07:00:00 AM
Review Score:   10
Pakistan
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Breakfast and hospitality
See All Reviews

Room Arrangement

Room Info Facilities
Westin Club, Club lounge access, Guest room, 1 King
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
Westin Club, Club lounge access, Guest room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Shampoo, Bathtub, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Toilet paper, Slippers, Hairdryer, Toilet, Bathrobe, Bathtub or shower, Toothbrush

General

Smoke Alarm, Iron, Safe, Carpeted, Air conditioning, Trash cans, Ironing facilities, Key access, Key card access

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Living Area

Desk

View

City view, Pool view, Landmark view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Electric kettle

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access

Cleanliness & disinfection

Hand sanitizer
Westin Club, Club lounge access, Guest room, 2 Double
Room Type: Double
Room Size: 39 m2
2 Queen bed(s) Bed
Westin Club, Club lounge access, Guest room, 2 Double

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Shampoo, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Toilet paper, Slippers, Hairdryer, Toilet, Bathrobe, Toothbrush

General

Smoke Alarm, Iron, Safe, Carpeted, Air conditioning, Trash cans, Ironing facilities, Key access, Key card access

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Living Area

Desk

View

City view, Pool view, Landmark view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Electric kettle

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access

Cleanliness & disinfection

Hand sanitizer
Westin Deluxe, Guest room, 2 Double
Room Type: Double
Room Size: 39 m2
2 Twin bed(s) Bed
Westin Deluxe, Guest room, 2 Double

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Shampoo, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Toilet paper, Slippers, Hairdryer, Toilet, Bathrobe, Toothbrush

General

Smoke Alarm, Iron, Safe, Carpeted, Air conditioning, Trash cans, Ironing facilities, Key access, Key card access

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Pool view, Landmark view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Electric kettle

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Executive Suite, Club lounge access, Suite, 1 King
Room Type: Suite
Room Size: 79 m2
1 Sofa bed Bed
1 King bed(s) Bed
Executive Suite, Club lounge access, Suite, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Shampoo, Bathtub, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Toilet paper, Slippers, Hairdryer, Toilet, Bathrobe, Bathtub or shower, Toothbrush

General

Smoke Alarm, Iron, Safe, Carpeted, Air conditioning, Trash cans, Ironing facilities, Key access, Key card access

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Living Area

Sitting area, Desk, Sofa

Bedroom

Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Pool view, City view, View

Kitchen

Coffee machine, Cleaning products, Electric kettle

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access

Cleanliness & disinfection

Hand sanitizer
Westin Deluxe, Guest room, 1 King
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
Westin Deluxe, Guest room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Shampoo, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Toilet paper, Slippers, Hairdryer, Toilet, Bathrobe, Toothbrush

General

Smoke Alarm, Iron, Safe, Carpeted, Air conditioning, Trash cans, Ironing facilities, Key access, Key card access

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, Pool view, Landmark view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Cleaning products, Electric kettle

Accessibility

Lower sink, Toilet with grab rails, Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Roll-in shower

Room amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Westin Grand Suite, Club lounge access, Suite, 1 King
Room Type: Suite
Room Size: 97 m2
1 King bed(s) Bed
1 Sofa bed Bed
Westin Grand Suite, Club lounge access, Suite, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Shampoo, Bathtub, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Toilet paper, Slippers, Hairdryer, Toilet, Bathrobe, Bathtub or shower, Toothbrush

General

Smoke Alarm, Iron, Safe, Carpeted, Air conditioning, Trash cans, Ironing facilities, Key access, Key card access

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Living Area

Sitting area, Desk, Dining area, Sofa

Bedroom

Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Pool view, City view, View

Kitchen

Coffee machine, Dining table, Cleaning products, Electric kettle

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access

Cleanliness & disinfection

Hand sanitizer
Junior King Suite - Club Lounge Access
Room Type: Suite
Room Size: 46 m2
1 King bed(s) Bed
Junior King Suite - Club Lounge Access

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Free toiletries, Shampoo, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Toilet paper, Slippers, Hairdryer, Toilet, Bathrobe, Toothbrush

General

Smoke Alarm, Iron, Safe, Carpeted, Air conditioning, Trash cans, Ironing facilities, Key access, Key card access

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Living Area

Desk

View

City view, Pool view, Landmark view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Coffee machine, Cleaning products, Electric kettle

Accessibility

Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower

Room amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this The Westin Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Westin Surabaya?

Check-in time for The Westin Surabaya starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Westin Surabaya have a swimming pool?

Yes, this The Westin Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Surabaya?

Best-rates for the The Westin Surabaya starts from $150 per night with includes Designated Smoking Area, View, Restaurant, Bar, Guest Services, Entertainment, Parking, Pool, Balcony/Terrace, Accessibility, Sports/Activities, Spa, Ocean View, Transportation/Shuttle, Security/Safety, Business Services, Wellness Facilities, Child Friendly, Internet, Air Conditioner, Wheelchair Accessible, Oceanfront, Toiletries, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Westin Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Surabaya?

Based on the information reported by the owner or manager, the The Westin Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD150
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