Is this Bukit Tinggi hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Bukit Tinggi hotel have a swimming pool?

Yes, this Bukit Tinggi hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bukit Tinggi hotel?

Best-rates for the Bukit Tinggi hotel starts from $160 per night with includes Pool, Wheelchair Accessible, Balcony/Terrace, Business Services, Sports/Activities, Toiletries, Parking, Wellness Facilities, Restaurant, Bar, Guest Services, Laundry, Air Conditioner, Designated Smoking Area, Spa, Internet, Kitchen, TV, Accessibility, Transportation/Shuttle, Bedding/Linens, Child Friendly, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Bukit Tinggi hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bukit Tinggi hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bukit Tinggi hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bukit Tinggi hotel?

Based on the information reported by the owner or manager, the Bukit Tinggi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bukit Tinggi hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Chateau Spa & Wellness Resort | Hotel in Bukit Tinggi

| 9.0 (206 Reviews) | 1 Bathroom

Bukit Tinggi Hotel | The Chateau Spa & Wellness Resort

Hotel in Bukit Tinggi

Luxury hotel with 5 restaurants and a full-service spa
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
The Chateau Spa & Wellness Resort offers 150 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Toilet paper

Hair dryer

Soap

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Pillow menu

Air conditioning (climate-controlled)

Ceiling fan

Premium bedding

Bed sheets

Safe

Desk

Iron/ironing board

Slippers

Phone

Soundproofing

Breakfast

5 restaurants and 2 coffee shops

24-hour room service

1 bar

Coffee/tea maker

Free bottled water

Minibar

Parking

Height restrictions apply for onsite parking

Free area shuttle

Roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking available

Free self parking on site

Limo/town car service

Free valet parking on site

Accessibility

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Elevator

Wheelchair-accessible path of travel

Activities

Golfing

Bicycle rentals

Mountain biking

Children's pool

Steam room

Pilates classes

Arcade/game room

Yoga classes

Outdoor pool

Sauna

Fitness classes

Billiards/pool table

Full-service spa

Playground

Fitness center

Entertainment

Cable channels

Flat-screen TV

Premium channels

General

Conference center

Business center

Meeting rooms

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

Elevator

Banquet hall

Malay

Chinese (Cantonese)

Chinese (Mandarin)

English

Designated smoking areas

Guest Services

Children's pool

Snack bar/deli

Arcade/game room

Free area shuttle

Outdoor pool

Children's toys

Playground

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Hair salon

Daily housekeeping

Dry cleaning service

Wedding services

Tour/ticket assistance

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool umbrellas

Pool sun loungers

Terrace

Garden

Spa

12 treatment rooms

Manicures and pedicures

Steam room

Body wraps

Sauna

Facials

Spa open daily

Body treatments

Body scrubs

Mud bath

Couples treatment room(s)

Massage - prenatal

Aromatherapy

Massage/treatment rooms

Hot tub

Massage - Swedish

Reflexology

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight express check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Helen May Eng

Nov 4, 2025 06:25:06 PM

Review Score: 10

Summary: Staff. Most of them put on smiling face, quick to respond to inquiries and request.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 2 Bedrooms Room Size: 1453 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Private bathroom, Square feet - 1453, Separate bathtub and shower, Hill view, Number of bedrooms - 2, Square meters - 135, Bed count maximum 3, Number of bathrooms - 2, Ping - 40.83, Bed count minimum 3
Suite, 3 Bedrooms Room Size: 1668 square feet m² 4 King Beds and Twin Beds	General Bed count minimum 4, Ping - 46.88, Private bathroom, Separate bathtub and shower, Hill view, Number of bedrooms - 3, Square feet - 1668, Number of bathrooms - 3, Bed count maximum 4, Square meters - 155, Number of living rooms 1
Deluxe Double or Twin Room Room Size: 269 square feet m² 1 King Bed 2 Twin Beds	General Ping - 8, Number of living rooms 0, Square feet - 269, Private bathroom, Number of bedrooms - 0, Shower only, Square meters - 25, Bed count minimum 1, Resort view, Number of bathrooms - 1, Bed count maximum 2
Premier Room Room Size: 377 square feet m² 1 King Bed 2 Twin Beds	General Ping - 10.59, Private bathroom, Separate bathtub and shower, Hill view, No cribs (infant beds), Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Suite, 1 Bedroom Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Private bathroom, Separate bathtub and shower, Square meters - 60, Hill view, Number of bedrooms - 1, Ping - 18.15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Suite, 2 Bedrooms Room Size: 904 square feet m² 3 King Bed and Twin Beds	General Square meters - 84, Private bathroom, Separate bathtub and shower, Hill view, Number of bedrooms - 2, Square feet - 904, Ping - 25, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 3